
Our team is ready and waiting to answer your questions about our rewards program! Just send us an email and we'll be in touch. How do I contact support if I have questions about my points? If you decide to return that item, your progress would also go back down to $50 – it's just like you hadn't bought the item in the first place. Sound kind of confusing? Let's take an example: let's say you had previously spent $50 towards a 'spend $100, earn 500 points' promotion, and you decide to buy a $20 item, which bumps you up to $70. When you return an item, you lose the associated credit you originally earned by buying the item in the first place. What happens to my points if I make a return?

You should receive points in your account instantly once you complete a promotion! Do my points expire? Just fulfill the requirements of a promotion, and we'll post the points to your account immediately! How long will it take for points to post to my account? Once you register for an account, you're all set – we don't require you to register for individual promotions in order to be eligible. Do I have to enroll or register in individual promotions?

Make sure to visit the 'Earn Points' tab to get started. Does it cost anything to begin earning points?Ībsolutely not! Sign up is 100% free, and it will never cost you anything to earn points. Your up-to-date points balance is always displayed in the top of this popup. How do I redeem my points?Įxchanging your points for great rewards couldn't be easier! Simply visit the 'Get Rewards' tab to view all of our great reward options and click the 'Redeem' button to redeem your reward. Just visit the 'Get Rewards' tab to view all of our exciting reward options. Glad you asked! We want to make it easy and fun to redeem your hard-earned points. In addition, make sure to check back often, as we're adding great new ways for you to earn points all the time! What can I redeem my points for? You can earn points by participating in any of our innovative promotions! Simply click on the 'Earn Points' tab to view and take part in our current opportunities. Once you're registered with our store, you'll have the opportunity to take part in all of the exciting ways we currently offer to earn points! How can I earn points? Joining is easy (THE PURPLE WIDGET on LEFT CENTER) ! Just click the Create An Account button to get started. Pick up orders have no service fees, regardless of non-Instacart+ or Instacart+ membership.Customer Loyalty Program How do I participate? Instacart+ membership waives this like it would a delivery fee. There may be a "pickup fee" (equivalent to a delivery fee for pickup orders) on your pick up order that is typically $1.99 for non-Instacart+ members. With an optional Instacart+ membership, you can get $0 delivery fee on every order over $35 and lower service fees too. 100% of your tip goes directly to the shopper who delivers your order.

It's a great way to show your shopper appreciation and recognition for excellent service. Tipping is optional but encouraged for delivery orders. Orders containing alcohol have a separate service fee. Service fees vary and are subject to change based on factors like location and the number and types of items in your cart. Fees vary for one-hour deliveries, club store deliveries, and deliveries under $35. Delivery fees start at $3.99 for same-day orders over $35. Here's a breakdown of Instacart delivery cost:
